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Administrative Orders - 2008
Enforcement Orders
Company - Marketplace Violations

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AIG Casualty Company
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $7,500 fine
Date of Order: 02/15/2008
Final
American Home Assurance Company
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $10,000 fine
Date of Order: 02/15/2008
Final
Bankers Life and Casualty Company
Carmel, Indiana
Violation: Engaged in Unsuitable Annuity Transactions
Penalty: Ordered to review certain annuity sales since January 2005, take corrective action to protect future clients and fined $150,000.
Date of Order: 10/30/2008
Final
Commerce and Industry Insurance Company
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $10,000 fine
Date of Order: 02/15/2008
Final
Country Preferred Insurance Company
Bloomington, Illinois
Violation: Refused to pay a claim without conducting a reasonable investigation.
Penalty: $3,000 fine
Date of Order: 06/19/2008
Final
Farmers Insurance Company of Oregon
Tigard, Oregon
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $10,000 fine
Date of Order: 02/15/2008
Final
Farmers Insurance Exchange
Los Angeles, California
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $2,500 fine
Date of Order: 02/15/2008
Final
Granite State Insurance Company
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $5,000 fine
Date of Order: 02/15/2008
Final
Liberty Northwest Insurance Corporation
Portland, Oregon
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $2,500 fine
Date of Order: 02/15/2008
Final
Mid-Century Insurance Company
Los Angeles, California
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $2,500 fine
Date of Order: 02/15/2008
Final
New Hampshire Insurance Company
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $2,500 fine
Date of Order: 02/15/2008
Final
PacifiCare Life Assurance Company
Cypress, California
Violation: Failed to pay claim without conducting a reasonable investigation, failed to limit pre-existing conditions provision in health benefit plan to six months, and failed to acknowledge and act promptly on a claim.
Penalty: $46,000
Date of Order: 12/30/2008
Final
PacificSource Health Plans
Springfield, Oregon
Violation: Failed to notify claimants that it needed additional time to investigate claims
Penalty: $20,000 fine
Date of Order: 12/17/2008
Final
Providence Health Plan
Beaverton, Oregon
Violation: Failed to timely respond to DCBS director's inquiry.
Penalty: $2,000 fine
Date of Order: 08/25/2008
Final
The Insurance Company of the State of Pennsylvania
New York, New York
Violation: Recouped more from insureds than its assessment by the Oregon Insurance Guaranty Association.
Penalty: $10,000 fine
Date of Order: 02/15/2008
Final
The MEGA Life and Health Insurance Company, Mid-West National Life Insurance Company of Tennessee, and The Chesapeake Life Insurance Company (collectively referred to as HealthMarkets Companies)
North Richland Hills, Texas
Violation: Insurance regulators from 35 states and the District of Columbia, through the National Association of Insurance Commissioners, alleged the companies had numerous deficiencies including oversight, communication, monitoring, and training of agents; processing and handling of claims made by policyholders; disclosure of relationships with membership associations and affiliated companies to consumers and policyholders; handling of policyholder complaints and grievances; and adherence to a compliance plan. The companies entered into a regulatory settlement agreement (RSA) dated May 29, 2008, with the participating state insurance regulators.
Penalty: The companies agreed to a $20 million penalty to be distributed among the participating jurisdictions, implement outreach program for policyholders, and report progress on performance standards. The companies must submit to a follow-up market conduction examination.
Date of Order: 08/08/2008
Final
Regulatory Settlement Agreement
Title Insurance Company of Oregon dba First American Title Insurance Company of Oregon
Portland, Oregon
Violation: Gave a thing of value to an intermediary.
Penalty: $6,000 fine
Date of Order: 04/15/2008
Final
Title Insurance Company of Oregon dba First American Title Insurance Company of Oregon
Portland, Oregon
Violation: Gave a thing of value to an intermediary.
Penalty: $6,000 fine
Date of Order: 08/13/2008
Final
Virginia Surety Company, Inc.
Glenview, Illinois
Violation: Issued group health insurance policies to unapproved groups.
Penalty: $25,000 fine
Date of Order: 03/05/2008
Final