About
us
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The
Workers' Compensation Division (WCD) is the state agency that administers,
regulates, and enforces the laws and administrative rules governing
the Oregon workers' compensation system.
The system includes employers, injured workers, insurers, medical
and vocational service providers, attorneys, third-party administrators,
and any other participants affected by workers' compensation insurance
and laws.
The division has three sections:
• Operations
• Performance
• Resolution
Within the different sections are various units and teams that provide
a variety of internal and external help, run programs, and provide
services. The system ensures timely and appropriate medical treatment
and time-loss benefits to injured workers while helping keep costs
and burdens low for Oregon employers. Also, the division administers
return-to-work programs that help injured workers return to their
previous job or to find new employment.
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WCD
Mission
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To
continuously improve Oregon's workers' compensation system for workers
and employers.
Mission, Vision, and Values
DCBS Annual
Performance Measures
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| Administration |
Administration
provides policy direction and leadership for the Workers' Compensation
Division including rulemaking, policy analysis, budget development
and execution, strategic planning, legislative concept development,
bill tracking, and quality assurance and performance management.
Administration includes:
WCD Administrator
WCD Deputy Administrator |
| Operations |
The section provides operational support to the rest of the division, including purchasing, reception, information technology, and maintenance of the claims information system. The section also provides services, information, and analysis necessary to continuously improve the workers' compensation system, including communication planning and development, project management, training and outreach, legal issues coordination, and rule development and coordination.
The section includes:
• Administrative
Services Team
• Claim Records
Team
• Communications
Team
• Policy Team
• Resource
and Technology Services Team
Program
Records
Disclosure
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| Performance |
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The
Performance Section enforces laws and rules relating to claims processing
by private insurers, self-insured employers, and SAIF Corporation.
The section enforces laws requiring employers to obtain and maintain
workers' compensation coverage for their employees, licenses worker
leasing companies, and regulates self-insured employers. The section
also ensures the accuracy of disbursement and receipt of moneys
from and to the various reserves, and ensures proper claims management
by about 400 insurers and self-insured employers.
The section includes:
• Audit (Field
Audit)
• Employer Compliance
• Self-Insurance,
Registration, and Reimbursements (In-Office Audit & Self-Insurance)
Programs
Employer
Coverage Monitoring Compliance
Self-Insured Employer Certification
Worker Leasing
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| Resolution |
The
Resolution Section resolves a multitude of issues involving medical,
vocational assistance, disability benefits, and other disputes.
The section provides information on the claim process, vocational
and claim-closure reconsideration issues and administers and provides
re-employment incentives through return-to-work programs. The
workers' compensation system provides workers with fair, adequate,
and reasonable benefits through wage replacement benefits to workers
and their dependents when the worker is disabled. Essentially,
the goal is to help restore workers to self-sufficiency.
The Resolution Section includes:
Appellate
Review Unit
Employment Services Team
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Benefit Consultation Team
• Contested Case
Team
• Preferred Worker Program
• Vocational Assistance
Program
Medical
Resolution
and Sanctions (Investigations
& Sanctions Unit)
Programs
Claim
Closure Dispute Resolution
Claim Disposition Agreement
Employer-at-Injury Program
Lump Sum Payments
Return-to-Work Assistance Options
& Initiation of Services
Vocational Dispute Resolution
Vocational Provider Certification
Program |
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