Text Size:   A+ A- A   •   Text Only

Frequently Asked Questions

Producer Licensing Frequently Asked Questions
Q: How long does it take for you to mail my license to me?
A:

The Oregon Insurance Division no longer issues printed initial, renewal, or replacement licenses. All license information for active licensees will be available only on our Web site. To view your license status or to print a copy, please use one of the Search Pages below:

  • Insurance Producers
    Includes all individuals licensed as insurance producers (agents), adjusters and consultants.
  • Insurance Agencies
    Includes all firms licensed as insurance agencies, insurance consultants, independent insurance adjusters and life settlement brokers.
Q: How do I change my address?
A:

You may change your address by sending in the Address/Name Change Form #1996, or through NIPR.com. Changing your address with NIPR will change it in every participating state that you hold a license. Business entities are able to submit address changes through SBS. Email address changes are also available through SBS.

Q: I changed my individual producer business address. Why wasn't my agency address also updated?
A:

The Producer Licensing Unit cannot change an agency address without authorization from the agency owner or director. If you are the agency owner or director and want to change both your individual and agency license, please state clearly on the address change request that you are an agency owner or director and that you want to change both addresses.

Q: I submitted a change of address for the agency. Why weren't all the producers' business addresses changed?
A:

Each producer is required to notify us of address changes within 30 days. The Producer Licensing Unit does not have authority to change a producer's license without a producer's authorization. This protects a producer's information from unauthorized changes.

Q: How long does a licensed producer need to keep agency records?
A:

Licensed insurance producers need to keep agency records for three years after the policy expiration date.

Q: Can I keep agency records in scanned form?
A:

Yes. Agency records may be scanned and saved in a computer in lieu of the original paper documents.

Q: Can I share commissions?
A:

Yes. A license is not needed to receive commissions.

Q: Can commissions be paid to a non-licensed person?
A:

Yes, as long as the non-licensed person was not selling, soliciting and negotiating insurance in order to receive the commissions.

Q: Can I offer a gift to potential clients?
A:

Yes. However, if you offer a gift, you must offer it to all potential clients and not just those who purchase a policy. Offering gifts only to clients who purchase a policy may be considered to be a rebate and rebates are not allowed under Oregon law.

Q: Can I renew online?
A:

Individuals and business entities must renew online at NIPR.com. Non-resident adjusters and Third Party Administrators without a home state must renew at SBS. Oregon Resident producers must fax, email or mail the continuing education certificates to our office that have not been loaded into SBS. The renewal will not be processed until these certificates are received and verified.

Q: I did not receive a renewal notice - what do I do?
A:

Renewal notices are being emailed instead of mailed through the postal service. If you did not receive your renewal notice, please contact our office to update your record, or change your email address at SBS. You may change your physical address information at NIPR.com.

Q: My license expired-how do I reinstate it?
A:

If your license has been expired for one year or less, you can reinstate your license. A license that has been expired for more than one year cannot be reinstated and you must reapply. License reinstatements are available through NIPR.com.