DCBS Media Release

February 15, 2001
For More Information:
John Piper, 503-947-7213

New booklet helps consumers make health-care choices

Need help obtaining health insurance?
Confused by your insurance policy?
Unsure about your health-care rights?

A new consumer publication from the Oregon Insurance Division may be able to help. The free booklet, a Consumer Guide to Health Insurance, is designed to help Oregonians better understand their insurance policies and make informed health-care choices.

The booklet discusses what kinds of insurance plans are available, identifies resources to obtain coverage, and explains your options if you lose your employer-sponsored group health insurance coverage.

It also summarizes your health-care rights under Oregon's Patient Protection Act, the Unfair Claims Settlement Act, and other laws and rules. In addition, the booklet includes sections on frequently asked questions and a glossary of health insurance terms.

Information about how to file a complaint with the Insurance Division against an insurance company or agent also is included in the booklet.

To receive a free copy of the booklet, write to: Publications, Oregon Insurance Division, 350 Winter St. NE, Salem, OR 97301-3883, or send an e-mail request to dcbs.insmail@state.or.us. The booklet also is available on the division's Web site: www.oregoninsurance.org.