Continuing Education

• Adjusters or Consultants
• Producers
• Continuing Education Providers
• SBS Information for CE Providers
• Verify completed CE courses

Adjusters or Consultants

No continuing education is required for adjusters or consultants.

Producers

Continuing education is required for all resident Oregon producers with Life, Health, Property, Casualty, Personal Lines, Surplus Lines or Variable Life Lines of authority listed on the license. The purpose of the continuing education program is to promote trustworthy and competent insurance services for the public by requiring a sufficient number of hours for insurance training.

CE hours are due by the last day of the renewal month. For each renewal cycle, a total of 24 hours of CE credit must be reported to our office. Of these 24 hours, a minimum of 3 hours must be on the subject of professional ethics for the insurance producer, and a minimum of 3 hours must be on the subject of Oregon statutes and administrative rules, including recent changes. A maximum of 4 hours in approved agency management courses is allowed at each renewal. Copies of the certificates of completion from each CE course you take should be submitted at renewal. You should keep your original copies for your records.

Producers selling long term care insurance, flood insurance or annuities must complete supplemental training before selling these products. The appointing insurers are responsible for verifying that all producers selling theses products have gone through the appropriate training, so the completion of these supplemental trainings do not need to be reported to the division, but they may be included in the total number of hours necessary to renew the license if they are Oregon approved courses.

All CE courses taken after May 7, 2012 will be recorded in the SBS system. Oregon resident producers now have the ability to view their CE transcripts in real time. The responsibility of reporting course completions will be handled by the education providers, therefore licensees will no longer submit their CE data themselves.

Any CE course taken prior to the implementation of SBS will not be reflected in SBS. Any courses that have been taken after the SBS implementation will be reflected in the individual's records. For the next renewal, a producer should verify the number of hours that have been uploaded into SBS and send in any missing hours via a certificate of completion as you have always done.

Flood insurance

In order to sell flood insurance, each producer must complete a one-time 3-hour continuing education course about the federal flood insurance program. If this course has been approved for Oregon CE credit, it may be submitted with the renewal and counted toward the total 24 hour obligation necessary to renew the license. The Division recommends that producers who sell flood insurance take additional continuing education about flood insurance after meeting the one-time requirement.

Oregon Insurance Division Bulletin INS 2007-3

Long term care

A person shall not sell, solicit or negotiate long term care insurance unless they have completed a one-time, 8-hour initial training course. 4 hours of ongoing training must be completed every 24 months after taking the initial 8-hour course in order to continue transacting long term care insurance. Oregon does not track compliance with the long term care requirement. The appointing insurers are responsible for ensuring that their producers have completed all the necessary trainings.

Long-term care training Q & A

Training Requirements for Long-Term Care Producers

Annuity suitability

Any insurance producer who engages in the sale of annuity products must complete a one-time four credit training course provided by a continuing education provider registered with the department.

This suitability training must include information on the following topics:

1. The types of annuities and various classifications of annuities;
2. Identification of the parties to an annuity;
3. How fixed, variable and indexed annuity contract provisions affect consumers;
4. The application of income taxation of qualified and non-qualified annuities;
5. The primary uses of annuities; and
6. Appropriate sales practices, replacement and disclosure requirements.

Annuity training courses may be conducted and completed by classroom or self-study methods in accordance with ORS 744.072 and OAR 836-071-0180 to 836-071-0250.

The satisfaction of the training requirements of another state that are substantially similar will satisfy the training requirements of this state.

Suitability in Annuity Transactions

Office of Private Health Partnerships (OPHP) Producer Training

OPHP offers continuing education for newly licensed producers.

Training on State Health Care Programs

Registered Proctors

Proctors monitor exams taken by producers using independent study courses to meet CE requirements.

List of Registered Proctors

Continuing Education Providers

SBS Information for CE Providers

CE providers are required to submit provider applications, course credit registration requests and course completion information to the insurance division via SBS.

Use the following links to login, or register to offer CE courses in Oregon through SBS.

Insurance Education Provider Login

Continuing Education Provider Application Form

Once the application is complete, it will be sent directly to the Insurance Division for review and approval. After receiving this approval, a login and password will be provided separately by SBS. This login and password will be used to submit course credit registrations and course roster uploads to the division.

After receiving the login and password information from SBS, new providers may proceed with submitting Course Applications.

1. to go to www.statebasedsystems.com.
2. Choose "Oregon" as the state you are wishing to submit course applications for.
3. Submit a course objective with a detailed timed outline.

Please note that online and home study courses require the exam questions.

Uploading course rosters

CE providers are required to report course completion information directly to the Oregon Insurance Division through the use of the SBS tool Online Continuing Education (OCE).

Through OCE, course providers are able to:

• Submit course applications
• Submit course offerings (or schedules)
• Upload course rosters
• View detailed provider information
• Submit instructor applications
• Upload attachments to pending courses

Providers should also be aware that their course numbers have changed, but their provider number has stayed the same.

Please also note that course roster submittals submitted through SBS will incur a $1.00 fee per credit hour, per student.

There are two methods of processing rosters:

• The File Transfer method (this is best for large volume rosters)
• The Input Course Roster method, which works great for classes with smaller student participation, or for adding one or more students to an existing roster.

Both of the course roster processing methods happen in real time - no delay in posting. Go to the Insurance Educator Provider Login page. On the Welcome page, once you have logged in, you will find a link to the Users Guide.

Oregon adopts NAIC guidelines for online courses

Important information for continuing education providers

1. Course providers must renew their registration every two years. The Insurance Division mails out provider renewal notices.
2. Courses expire two years from the month of approval. No renewal reminders are mailed to providers for courses.
3. All course registration requests must be received 10 days before the course date to be eligible for review, and 60 days before the course date to ensure approval prior to that course date.
4. All course times, dates and locations must be submitted 10 days before the course.
5. Course topics must fall within the guidelines of OAR 836-071-0230. Sales and marketing classes are not eligible for credit.
6. Each lecture hour of CE credit must have a minimum of 50 minutes of instruction.
7. Certificates of completion must include the following:
   1. Producer's name
   2. Course title
   3. Course registration number
   4. Course date
   5. Credit hours approved
   6. Authorized signature of provider on file with the Insurance Division
8. Agency management courses are limited to a maximum of four hours per renewal period. These courses must have some consumer benefit and be unique to the insurance industry.
9. Law courses must provide information relating to Oregon legislation, laws, rules, or case law. General law and federal law do not qualify for Oregon law credit.
10. Continuing education providers cannot advertise courses for continuing education credit before the courses have been approved by the Insurance Division.
    

Verify Completed CE Courses

Individual resident producers may verify any CE courses that have been uploaded into SBS by using the Education Transcript Search page

Select "Oregon" from the drop-down on the right side of the screen.